SERVPRO of Tupelo has restored hope since 2001
TUPELO, MISS. (WCBI) – On this Monday morning, SERVPRO of Tupelo owner Brian Rigby is looking over the day’s jobs and also keeping track of crews helping with Disaster Recovery operations in parts of Iowa, which were hit by storms and flooding. It is a far cry from the staff Brian had when he opened the franchise in 2001.
“It was one truck, my old college roommate, who worked part-time,” Rigby said.
Now, SERVPRO employs around 35 people, with two locations, and 35,000 square feet of office and warehouse space.
From biohazard cleanup to commercial HVAC restoration, Rigby’s teams respond to emergencies, including fires, floods, and other disasters, at all hours. Through the years, Rigby and his team have given back to the community that has helped them grow and keep the economy moving.
‘We do a lot with first responders, First Responders Children’s Foundation, we do a lot of things that have to do with kids, St Jude, LeBonheur, we have a passion for families and kids,” Rigby said.
Owning a SERVPRO franchise has allowed Rigby to help people across the United States.
‘We are part of our National Storm Team, travel and assist other franchises, hurricanes, flooding, and from IOWA to New York, gotten to do work in the Hamptons, places I didn’t see ourselves going, 25 years ago when I started this business,” he said.
Rigby says finding and meeting clients needs, and keeping hard working team members is another ingredient to success and growth.
“One of the most rewarding things we get to do is put things back together. One thing is the same, having the team of people, best people, and best clients and best customers helps make this successful,” Rigby said. And after 25 years the focus remains the same, faster disaster response, and getting families back into their homes.
SERVPRO of Tupelo will have a reception marking its 25 years in business soon.
