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Press Release

TUPELO, Miss. — Alliance Collection Service, Inc. of Tupelo, Miss. was recently named as one of the Best Places to Work in Collections. This program was created by insideARM.com and Best Companies Group.

The 17-year-old company began in New Albany, Miss. in 1995, founded by Jeff Chambers. Now located on Main Street in Tupelo, Alliance provides employment for over twenty five people and continues to grow each year. The company has broken all previous sales records every year since 1999 and shows no signs of slowing which is good news for North Mississippi job hunters at a time when jobs aren’t terribly easy to find.

This is the second year in a row that Alliance has won this particular award. Jeff Chambers won a worldwide “Top Gun” Award in 2007 as being one of the young people, out of 10,000 worldwide, who were nominated, as “industry changers.” He believes, as does Alliance, that people should always be treated with dignity and respect and he attributes the company’s success to that belief and practice. He was also a finalist for “The Jefferson Award” in 2011 in North Mississippi.

“Alliance Collection Service, Inc. has grown to be one of the premier agencies in the United States. When you think about the fact that there are 6000 plus agencies in the USA it becomes more significant that a winner of such an award is right here in Tupelo” said Ken Dulaney, Sales & Marketing Director at Alliance.

“We don’t try to be the biggest, we just want to be the best at what we do, do the job right the first time, every time, and treat people the way we want to be treated. It is a difficult business, especially in a tough economy but as you can see by this award, treating people the right way pays off in the long run.” Dulaney added.

This survey and award program was designed to identify, recognize and honor the best places of employment in the collections industry, benefiting the nation’s economy, its workforce and businesses. This year, the Best Places to Work in Collections list is made up of 31 companies divided into three size categories: Small (15-74 employees), Medium (75-249 employees) and Large (250+ employees).

To be considered for participation, companies had to fulfill the following eligibility requirements:

– Be a for-profit or not-for-profit business;

– Be a publicly or privately held business;

– Have a facility in the United States;

– Have at least 15 employees in the United States;

– Must be in business a minimum of 1 year;

– Must be a Collection Agency, Collection Law Firm or Debt Buyer.

Companies from across the U.S. entered the two-part survey process to determine the Best Places to Work in Collections. The first part consisted of evaluating each nominated company’s workplace policies, practices, philosophy, systems and demographics. The second part consisted of an employee survey to measure the employee experience. The combined scores determined the top companies and the final ranking. Best Companies Group managed the overall registration, survey and analysis process and determined the final rankings.

For more information on the Best Places to Work in Collections program, visit



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